Just because a business has an authentic-looking Facebook page doesn’t mean it’s legitimate. One British couple learned that lesson the hard way.
As noted on iTV, Mark Higgins and Becky Szenk were looking to move to the West Midlands, and thought they had everything covered once they saw a Facebook advertisement for a mover. Szenk told the BBC that the mover was recommended by a friend. Higgins told iTV that the page featured positive reviews. And the price was right. So when two removal men came by and speedily carted away all their possessions, it seemed natural enough.
But when that truck pulled away, it never reappeared. As noted in The Telegraph, the only possession remaining is the couple’s television, which they moved themselves to prevent damage. Everything else — from furniture and appliances to baby toys and family photographs — is gone. The couple told the BBC that all attempts to reach the movers have been unsuccessful.
“For us, it’s been a big lesson to learn,” Szenk told the Daily Mail. “I just hope others can be more careful about trusting people they book over social media as I would hate for this to happen to anyone else.”
Szenck told the Express that the couple lost around £10,000 in family belongings.
Fortunately, the couple has found that strangers have been moved by their plight and motivated to help out. The Mirror reports that Higgins and Szenk have received £3,000 in donated items, while its GoFundMe page has netted abiout £4,000. “The donations that we have received have been so overwhelming. We lost our faith in humanity when we lost our belongings, but it’s been restored and more by the way people have responded,” Szenk told The Mirror.